SCORM Compliant Package-SITTGDE018 Develop and maintain the general and regional knowledge required by guides RTO Policies and Procedures Core units SIRXCOM001 Communicate in

Core units SIRXCOM001 Communicate in the workplace to support team and customer outcomes SIRXIND001 Work effectively in a service environment SIRXWHS001 Work safely Elective units FSKDIG002 Use digital technology for routine and simple workplace tasks (c) SIRXIND004 Plan a career in the retail industry If you require RPL Kits with comprehensive benchmarking

We develop resources using the following steps:

Core units BSBCMM511 Communicate with influence BSBCRT511 Develop critical thinking in others BSBLDR523 Lead and manage effective workplace relationships BSBOPS502 Manage business operational plans BSBPEF502 Develop and use emotional intelligence BSBTWK502 Manage team effectiveness Elective units BSBCMM412 Lead difficult conversations BSBCRT512 Originate and develop concepts BSBFIN501 Manage budgets and financial plans BSBLDR522 Manage people performance BSBOPS504 Manage business risk BSBPEF501 Manage personal and professional development If you require RPL Kits with comprehensive benchmarking

procedures and flow chart diagrams for your RTO

service and maintain variable refrigerant flow air conditioning systems UEERA0056 Monitor and adjust refrigeration energy management systems If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-SITTGDE018 Develop and maintain the general and regional knowledge required by guides RTO Policies and Procedures Core units SIRXCOM001 Communicate in* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.