aggressive or abusive customers SIRXCEG006 Provide online customer service SITHFAB002 Provide responsible service of alcohol If you require RPL Kits with comprehensive benchmarking
Core units BSBPEF501 Manage personal and professional development FNSCUS511 Develop and maintain professional relationships in financial services industry FNSFMB411 Prepare loan applications on behalf of clients FNSFMB412 Identify client needs and present broking options FNSFMK515 Comply with financial services regulation and industry codes of practice FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBESB401 Research and develop business plans BSBOPS304 Deliver and monitor a service to customers BSBOPS404 Implement customer service strategies BSBPEF402 Develop personal work priorities BSBTEC301 Design and produce business documents If you require RPL Kits with comprehensive benchmarking
analyse and present workplace data and information MSS015002A Develop strategies for more sustainable use of resources FWPCOT6209 Manage forest and wood products industry research * We can develop additional elective units that are not listed on request (Please contact us for further information)
windows and frames CPCCJS3003 Assemble and install stairs CPCCCA3001 Carry out general demolition of minor building structures CPCCCA3003 Install flooring systems CPCCCA3004 Construct and erect wall frames CPCCCA3006 Erect roof trusses CPCCCA3011 Refurbish timber sashes to window frames CPCCCA3014 Construct and install bulkheads If you require RPL Kits with comprehensive benchmarking
Units of competency BSBESB301 Investigate business opportunities BSBESB401 Research and develop business plans * We can develop additional elective units that are not listed on request (Please contact us for further information)
RPL Kit-AURASA001 Apply automotive workplace safety fundamentals PUA aggressive or abusive customers SIRXCEG006Our RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information