Assessment Kit-TLIP0003 Ensure the confidentiality, privacy and security of customer information FNS Units of competency AURETH012 Service

Units of competency AURETH012 Service and maintain electrical components in hybrid electric vehicles AURETH010 Diagnose and repair high voltage rechargeable energy storage systems in hybrid electric vehicles AURETH011 Depower and reinitialise hybrid electric vehicles If you require RPL Kits with comprehensive benchmarking

Core units BSBDIV501 Manage diversity in the workplace SITHIND004 Work effectively in hospitality service SITXCCS007 Enhance customer service experiences SITXCOM005 Manage conflict SITXFIN003 Manage finances within a budget SITXHRM001 Coach others in job skills SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXWHS003 Implement and monitor work health and safety practices Elective units SITXFSA001 Use hygienic practices for food safety Group A BSBSUS401 Implement and monitor environmentally sustainable work practices Group B SITHFAB002 Provide responsible service of alcohol Group B SITHFAB004 Prepare and serve non-alcoholic beverages Group B SITHFAB005 Prepare and serve espresso coffee Group B SITXFSA001 Use hygienic practices for food safety Group B SITXFSA002 Participate in safe food handling practices Group B SITXHRM002 SMaintain the quality of perishable items Group B SITXWHS002 Identify hazards

Units of competency BSBSMB401 Establish legal and risk management requirements of small business FBPTEC4006 Apply an understanding of legal requirements of food production FBPFST4009 Label foods according to legislative requirements BSBSMB302 Develop a micro business proposal BSBSMB402 Plan small business finances FBPFSY5001 Develop a HACCP-based food safety plan * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCGRI502 Design vertical gardens and green facades AHCPCM512 Design specialised landscape AHCGRI501 Design roof gardens * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units SIRCCCS002 Provide and promote services to pharmacy customers SIRCDIS001 Assist customers with prescriptions SIRCIND001 Work effectively in a community pharmacy SIRCIND002 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines SIRCINF001 Use pharmacy practices for infection control SIRCPPA005 Assist customers with cough and cold relief products SIRCPPA006 Assist customers with skin and anti-fungal products SIRCPPA008 Assist customers with products for gastro-intestinal conditions SIRCPPA009 Assist customers with allergy relief products SIRCPPA010 Assist customers with analgesic and anti-inflammatory products HLTWHS001 Participate in workplace health and safety Elective units HLTAAP001 Recognise healthy body systems SHBBCCS001 Advise on beauty products and services SHBBMUP002 Design and apply make-up SIRXCEG003 Build customer relationships and loyalty SIRXCEG008 Manage disrespectful

Assessment Kit-TLIP0003 Ensure the confidentiality, privacy and security of customer information FNS Units of competency AURETH012 ServiceOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of