Learning and Assessment Kit-SIRXIND001 Work effectively in a service environment FWP Units of competency SITTTSL003 Provide

Units of competency SITTTSL003 Provide advice on international destinations SITTTSL004 Provide advice on Australian destinations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SIRCDIS002 Deliver medicines to customers outside the pharmacy HLTWHS001 Participate in workplace health and safety SIRCINF001 Use pharmacy practices for infection control CHCDIV001 Work with diverse people If you require RPL Kits with comprehensive benchmarking

Core units SIRRRTF002 Monitor retail store financials SIRXCEG004 Create a customer-centric culture SIRXHRM002 Maintain employee relations SIRXMGT002 Lead a frontline team SIRXRSK002 Maintain store security SIRXSLS003 Achieve sales results SIRXWHS003 Maintain workplace safety Elective units SIRXCEG008 Manage disrespectful

Units of competency SITTTSL013 Construct promotional international airfares SITTTSL014 Construct advanced international airfares SITTTSL012 Construct normal international airfares SITTTSL011 Source airfares for domestic flights If you require RPL Kits with comprehensive benchmarking

and identify what assessment methods are appropriate for the students

Learning and Assessment Kit-SIRXIND001 Work effectively in a service environment FWP Units of competency SITTTSL003 ProvideOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to