Learner Resources-TLIE1003 Participate in basic workplace communication Learner Guide select and induct staff SITXCCS008

select and induct staff SITXCCS008 Develop and manage quality customer service practices If you require RPL Kits with comprehensive benchmarking

Units of competency SIRRINV002 Control stock SITXHRM002 Roster staff SIRXMGT001 Supervise and support frontline team members SIRXCEG008 Manage disrespectful

evaluate and control food safety hazards FBPAUD4001 Assess compliance with food safety programs * We can develop additional elective units that are not listed on request (Please contact us for further information)

Self Study Guide

Core units SIRCCCS001 Interact with pharmacy customers SIRCIND001 Work effectively in a community pharmacy SIRCINF001 Use pharmacy practices for infection control HLTWHS001 Participate in workplace health and safety Elective units SIRRINV001 Receive and handle retail stock SIRRMER001 Produce visual merchandise displays SIRXCEG008 Manage disrespectful

Learner Resources-TLIE1003 Participate in basic workplace communication Learner Guide select and induct staff SITXCCS008Our learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all