Session Plan-MEM09220 Apply surface modelling techniques to 3- D drawings TLI Units of competency BSBOPS404 Implement

Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations If you require RPL Kits with comprehensive benchmarking

Units of competency CHCCCS020 Respond effectively to behaviours of concern CHCCCS009 Facilitate responsible behaviour CHCAGE005 Provide support to people living with dementia CHCCCS008 Develop strategies to address unmet needs If you require RPL Kits with comprehensive benchmarking

Units of competency RIIERR203D Escape from hazardous situations unaided RIIWHS201D Work safely and follow WHS policies and procedures RIIRIS201D Conduct local risk control RIIERR205D Apply initial response First Aid RIICOM201D Communicate in the workplace RIIGOV201D Comply with site work processes/procedures * We can develop additional elective units that are not listed on request (Please contact us for further information)

literacy and numeracy skill development TAELLN814 Design programs to develop adult language

Core units CPCCCA2002 Use carpentry tools and equipment CPCCCA2011 Handle carpentry materials CPCCCA3010 Install windows and doors CPCCCM2006 Apply basic levelling procedures CPCCCM2012 Work safely at heights CPCCCM3004 Identify and apply information in construction plans

Session Plan-MEM09220 Apply surface modelling techniques to 3- D drawings TLI Units of competency BSBOPS404 ImplementOur session plan supports trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these