SCORM Compliant Package-FSKRDG010 Read and respond to routine workplace information Pre-Order aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises

policies and procedures in the Construction Industry Elective Units CPCCCA2002 Use carpentry tools and equipment CPCCCA2011 Handle carpentry materials CPCCPD2012 Use painting and decorating tools and equipment CPCCCM2006 Apply basic levelling procedures CPCCCM2012 Work safely at heights If you require RPL Kits with comprehensive benchmarking

facilitate and review all aspects of case management CHCDIS009 Facilitate ongoing skills development using a person-centred approach HLTENN040 Administer and monitor medicines and intravenous therapy HLTENN048 Apply nursing practice in the emergency care setting HLTENN053 Apply nursing practice in the critical care setting HLTENN055 Apply nursing practice in the respiratory care setting HLTENN056 Apply nursing practice in the cardiovascular care setting * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBSMB401 Establish legal and risk management requirements of small business FBPTEC4006 Apply an understanding of legal requirements of food production FBPFST4009 Label foods according to legislative requirements BSBSMB302 Develop a micro business proposal BSBSMB402 Plan small business finances FBPFSY5001 Develop a HACCP-based food safety plan If you require RPL Kits with comprehensive benchmarking

Core units BSBSUS401 Implement and monitor environmentally sustainable work practices

SCORM Compliant Package-FSKRDG010 Read and respond to routine workplace information Pre-Order aggressive or abusive customers SIRXCEG009* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.