Learning and Assessment Kit-AURSS00042 Vehicle Air Conditioning Installation Skill Set TAE All resources go through a

All resources go through a compliance and quality check with highly experienced professionals who have worked in the VET sector

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

Units of competency HLTAHW031 Provide information/strategies to enhance capacities of Aboriginal/Torres Strait Islander families HLTAHW034 Provide healthy lifestyle programs and advice HLTAHW027 Provide information and strategies in sexual health for women HLTAHW029 Provide information and strategies in maternal and infant health * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBMGT616 Develop and implement strategic plans FWPCOT6201 Manage community engagement BSBINN601 Lead and manage organisational change FWPCOT5207 Implement sustainability in the workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBTWK502 Manage team effectiveness

Learning and Assessment Kit-AURSS00042 Vehicle Air Conditioning Installation Skill Set TAE All resources go through aOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to