Unit Knowledge Guide-VU23544 Critically read and write complex descriptive texts in a professional context Learner Guide aggressive or abusive customers SITXINV006

aggressive or abusive customers SITXINV006 Receive

identify and protect utilities AHCWRK309 Apply environmentally sustainable work practices If you require RPL Kits with comprehensive benchmarking

Units of competency CHCMGT005 Facilitate workplace debriefing and support processes CHCMGT003 Lead the work team CHCPRP003 Reflect on and improve own professional practice * We can develop additional elective units that are not listed on request (Please contact us for further information)

Our learner resources include:

test and verify electrical installations MEM10022 Commission and decommission high and low voltage equipment or installations MEM10023 Design and connect control switching of circuits for building services and industrial equipment MEM10024 Install and troubleshoot luminaires and ancillary equipment MEM10025 Undertake a capstone assessment MEM12023 Perform engineering measurements MEM12024 Perform computations MEM13015 Work safely and effectively in manufacturing and engineering MEM13017 Apply safety practices

Unit Knowledge Guide-VU23544 Critically read and write complex descriptive texts in a professional context Learner Guide aggressive or abusive customers SITXINV006Our unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner