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Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations If you require RPL Kits with comprehensive benchmarking
match and process receipts BSBWOR301 Organise personal work priorities and development BSBITU306 Design and produce business documents BSBITU304 Produce spreadsheets FNSACC304 Conduct business activities using a computerised accounting system FNSACC312 Administer subsidiary accounts and ledgers FNSACC407 Produce job costing information If you require RPL Kits with comprehensive benchmarking
Units of competency FNSACC512 Prepare tax documentation for individuals FNSACC603 Implement tax plans and evaluate tax obligations If you require RPL Kits with comprehensive benchmarking
Units of competency MSMTMREF301 Use and maintain reference standards MSMTMVER301 Verify simple measures * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency BSBWHS332X Apply infection prevention and control procedures to own work activities If you require RPL Kits with comprehensive benchmarking
Learning and Assessment Kit-HLTAEDR002 Assess and respond to medical emergencies Compliance Resources Units of competency BSBOPS404 ImplementOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to
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