Learner Resources-CHCSS00087 Risk Management Skill Set ICT aggressive or abusive customers SIRXSLS004

aggressive or abusive customers SIRXSLS004 Drive sales results (c) SIRXMGT005 Lead the development of business opportunities (c) BSBWHS521 Ensure a safe workplace for a work area (simulated) If you require RPL Kits with comprehensive benchmarking

Units of competency PMAWHS310 Investigate incidents PMAOMIR444 Develop incident containment tactics PMAOMIR418 Coordinate incident response PMAOMIR322 Manage incident response information PMAWHS511 Manage emergency incidents * We can develop additional elective units that are not listed on request (Please contact us for further information)

diseases and disorders Group A AHCWRK204 Work effectively in the industry Group A AHCWRK305 Coordinate work site activities Group A BSBFIN302 Maintain financial records Group A BSBTEC301 Design and produce business documents Group A If you require RPL Kits with comprehensive benchmarking

store and maintain stock SITXWHS005 Participate in safe work practices Elective units SITHCCC025 Prepare and present sandwiches SITHCCC038 Produce and serve food for buffets SITXFSA007 Transport and store food BSBSUS211 Participate in sustainable work practices SITXCCS014 Provide service to customers If you require RPL Kits with comprehensive benchmarking

Core units BSBADV602 Develop an advertising campaign BSBMGT616 Develop and implement strategic plans BSBMKG609 Develop a marketing plan Elective Units BSBSUS501 Develop workplace policy and procedures for sustainability BSBMGT608 Manage innovation and continuous improvement BSBMGT605 Provide leadership across the organisation BSBINN601 Lead and manage organisational change BSBINM601 Manage knowledge and information BSBFIM601 Manage finances BSBADM502 Manage meetings BSBHRM602 Manage human resources strategic planning BSBMGT615 Contribute to organisation development Additional electives BSBMKG603 Manage the marketing process BSBRSK501 Manage risk BSBMKG607 Manage market research BSBMKG608 Develop organisational marketing objectives If you require RPL Kits with comprehensive benchmarking

Learner Resources-CHCSS00087 Risk Management Skill Set ICT aggressive or abusive customers SIRXSLS004Our learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all