Learning and Assessment Kit-PSPGEN023 Deliver and monitor service to clients FSK Units of competency SIRXHRM002 Maintain

Units of competency SIRXHRM002 Maintain employee relations SIRXHRM001 Recruit

Core units AURAAA001 Work in an automotive administration role AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA003 Build customer relations in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA003 Communicate effectively in an automotive workplace AURAKA001 Use information technology systems AURAKA002 Adapt work processes to new technologies in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAQA003 Maintain quality processes in an automotive workplace AURASA002 Follow safe working practices in an automotive workplace Elective Units AURAFA002 Read and respond to automotive workplace information AURAMA001 Work effectively with others in an automotive workplace AURSLA001 Comply with legal requirements when selling automotive products and services TAEDEL301 Provide work skill instruction AURACA002 Manage complex customer requirements in an automotive workplace AURAFA004 Resolve routine problems in an automotive workplace AURAFA005 Write routine texts in an automotive workplace AURSAA001 Process customer complaints in an automotive workplace require RPL Kits with comprehensive benchmarking

inspect and refit light vehicle wheel and tyre assemblies AURTTK102 Use and maintain tools and equipment in an automotive workplace AURVTN043 Install external vehicle equipment Elective Units AURACA101 Respond to customer needs and enquiries in an automotive workplace AURAFA002 Read and respond to automotive workplace information AURAFA103 Communicate effectively in an automotive workplace AURAMA001 Work effectively with others in an automotive workplace AURETR009 Install vehicle lighting and wiring systems AURETR027 Install ancillary electronic systems and components AURETR116 Read and apply vehicle wiring schematics and drawings AURETR125 Test

Core units UEECD0010 Compile and produce an energy sector detailed report UEECD0024 Implement and monitor energy sector WHS policies and procedures UEECD0027 Participate in development and follow a personal competency development plan UEEHA0004 Enter a classified hazardous area to undertake work related to electrical equipment UEEHA0022 Determine the explosion-protection requirements to meet a specified classified hazardous area* Electives BSBOPS203 Deliver a service to customers ICTICT214 Operate application software packages UEECD0011 Comply with scheduled and preventative maintenance program processes UEECD0050 Use and maintain the integrity of a portable gas detection device* UEEHA0020 Conduct detailed inspection of electrical installations for hazardous areas* UEEHA0023 Develop and manage periodic electrical inspection and maintenance programs for hazardous areas* UEEHA0027 Manage continuous supervision inspection of electrical installations for hazardous areas* UEEHA0029 Plan electrical installations for hazardous areas* UEEHA0038 Conduct visual and close inspection of electrical installations for hazardous areas* If you require RPL Kits with comprehensive benchmarking

Units of competency BSBWHS332X Apply infection prevention and control procedures to own work activities * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-PSPGEN023 Deliver and monitor service to clients FSK Units of competency SIRXHRM002 MaintainOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to