Unit Knowledge Guide-RIIBEF601E Conduct business negotiations Qualification Core units CHCDIV001 Work with

Core units CHCDIV001 Work with diverse people HLTAID003 Provide first aid HLTINF001 Comply with infection prevention and control policies and procedures HLTWHS001 Participate in workplace health and safety Elective units CHCCOM005 Communicate and work in health or community services HLTAID005 Provide first aid in remote situations CHCLEG001 Work legally and ethically HLTAAP001 Recognise healthy body systems HLTAAP002 Confirm physical health status If you require RPL Kits with comprehensive benchmarking

Core units AHCWHS102 Work safely AHCWRK102 Maintain the workplace Elective units AHCCHM101 Follow basic chemical safety rules AHCECR101 Support ecological restoration AHCNSY102 Support nursery work AHCWHS101 Work safely If you require RPL Kits with comprehensive benchmarking

grief and trauma HLTAHW031 Provide information/strategies to enhance capacities of Aboriginal/Torres Strait Islander families HLTAHW034 Provide healthy lifestyle programs and advice If you require RPL Kits with comprehensive benchmarking

accessories and associated controls UEERA0094 Verify functionality and compliance of refrigeration and air conditioning installations UEERE0015 Implement and monitor energy sector environmental and sustainable policies and procedures UEERL0001 Attach cords and plugs to electrical equipment for connection to a single phase 230 Volt supply UEERL0002 Attach cords

Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-RIIBEF601E Conduct business negotiations Qualification Core units CHCDIV001 Work withOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner