SCORM Compliant Package-ICTSAS212 Record the requirements of client support requests NWP Elective units CPCCCA2003A Erect and

Elective units CPCCCA2003A Erect and dismantle formwork for footings and slabs on ground

Units of competency SITXGLC001 Research and comply with regulatory requirements BSBGOV402 Work within organisational structure BSBGOV401 Implement board member responsibilities SITXFIN002 Interpret financial information SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AURKTX001 Diagnose and repair powershift transmissions AURKTA011 Diagnose and repair mobile plant hydraulic systems AURHTE002 Diagnose and repair heavy vehicle compression ignition engines AURTTA006 Inspect and service hydraulic systems AURKTA005 Inspect

A compliant set of RTO forms to run Skills First courses

Core units BSBLDR403 Lead team effectiveness HLTWHS003 Maintain work health and safety SIRCCPM001 Assist in managing Pharmacy Medicines and Pharmacist Only Medicines Electives HLTAAP001 Recognise healthy body systems BSBCUS401 Coordinate implementation of customer service strategies SIRXCEG003 Build customer relationships and loyalty SIRXCEG008 Manage disrespectful

SCORM Compliant Package-ICTSAS212 Record the requirements of client support requests NWP Elective units CPCCCA2003A Erect and* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.