Assessment Kit-BSBOPS505 Manage organisational customer service ELICOS Resources Core units CHCDIV001 Work with

Core units CHCDIV001 Work with diverse people HLTAID003 Provide first aid HLTINF001 Comply with infection prevention and control policies and procedures HLTWHS001 Participate in workplace health and safety Elective units CHCCOM005 Communicate and work in health or community services HLTAID005 Provide first aid in remote situations CHCLEG001 Work legally and ethically HLTAAP001 Recognise healthy body systems HLTAAP002 Confirm physical health status If you require RPL Kits with comprehensive benchmarking

match and process receipts BSBWOR301 Organise personal work priorities and development BSBITU306 Design and produce business documents BSBITU304 Produce spreadsheets FNSACC304 Conduct business activities using a computerised accounting system FNSACC312 Administer subsidiary accounts and ledgers FNSACC407 Produce job costing information If you require RPL Kits with comprehensive benchmarking

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS305 Provide ICT advice to clients Elective units ICPDMT3460 Incorporate video into multimedia presentations ICTICT215 Operate digital media technology package ICTICT216 Design and create basic organisational documents ICTICT312 Use advanced features of applications ICTICT309 Create ICT user documentation ICTPMG301 Contribute as part of an IT project management team If you require RPL Kits with comprehensive benchmarking

CHCCCS019 Recognise and respond to crisis situations

An assessment tool is comprised of a number of components which ensure assessment is conducted in a manner that is fair

Assessment Kit-BSBOPS505 Manage organisational customer service ELICOS Resources Core units CHCDIV001 Work withOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of