Learning and Assessment Kit-CPCCWF3004 Repair wall and floor tiling AHC Core units MSMENV272 Participate in

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems If you require RPL Kits with comprehensive benchmarking

Core units BSBESB401 Research and develop business plans BSBESB402 Establish legal and risk management requirements of new business ventures BSBESB403 Plan finances for new business ventures BSBESB404 Market new business ventures Elective units BSBESB301 Investigate business opportunities Group A BSBESB407 Manage finances for new business ventures Group A BSBMKG434 Promote products and services Group B BSBOPS404 Implement customer service strategies Group B BSBSTR401 Promote innovation in team environments Group B BSBSTR501 Establish innovative work environments Group B If you require RPL Kits with comprehensive benchmarking

test and service batteries AURETR012 Test and repair basic electrical circuits AURETB001 Diagnose and repair electric braking systems AURTTB001 Inspect and service braking systems AURTTD004 Inspect and service suspension systems AURTTJ012 Remove

engineering or related environment MEM18011 Shut down and isolate machines/equipment MEM18049 Disconnect/reconnect fixed wired equipment up to 1000 volts a

Core units AHCBIO401 Plan and implement a biosecurity program AHCBUS408 Operate within a budget framework AHCWHS401 Maintain work health and safety processes AHCWRK401 Implement and monitor quality assurance procedures BSBLDR412 Communicate effectively as a workplace leader Elective units AHCCHM404 Develop procedures to minimise risks in the use of chemicals AHCCHM405 Plan and implement a chemical use program AHCIRG437 Schedule irrigations AHCNSY403 Plan a growing-on program AHCBUS409 Participate in an e-business supply chain AHCIRG435 Determine hydraulic parameters for an irrigation system AHCIRG436 Implement an irrigation-related environmental protection program If you require RPL Kits with comprehensive benchmarking

Learning and Assessment Kit-CPCCWF3004 Repair wall and floor tiling AHC Core units MSMENV272 Participate inOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to