Learning and Assessment Kit-AHCPER106 Observe permaculture principles and work practices PUA aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBPEF101 Plan and prepare for work readiness FSKLRG011 Use routine strategies for work-related learning BSBWHS211 Contribute to the health and safety of self and others FSKOCM006 Use oral communication skills to participate in workplace teams * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units ICPSUP2030 Prepare and maintain the work area ICPSUP2160 Inspect quality against required standards in a production environment Elective units ICPCBF211 Set up and run machine for sewing ICPDMT2630 Access and use the Internet ICPDMT2960 Create and test interactive storage devices ICPDMT3210 Capture digital images ICPDMT3220 Edit digital images ICPCBF2180 Produce basic folded and glued cartons ICPCBF2270 Set up machine for basic rotary die cutting or embossing ICPCBF2310 Set up machine for basic flat-bed cutting ICPPRP2320 Electronically combine and assemble data for page layouts ICPPRP2520 Output images If you require RPL Kits with comprehensive benchmarking

Units of competency RIIWHS201D Work safely and follow WHS policies and procedures RIICOM201D Communicate in the workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)

Before we commence writing our learner resources we identify the requirements of the training package/accredited course and collect feedback from industry

Learning and Assessment Kit-AHCPER106 Observe permaculture principles and work practices PUA aggressive or abusive customers SIRXCEG009Our learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to