Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use
Units of competency HLTAHW025 Provide information and strategies in health care HLTAHW051 Respond to loss
Core units BSBPMG522 Undertake project work CUAIND402 Provide freelance services CUAIND502 Maintain and apply creative arts industry knowledge CUAWRT504 Perform advanced editing tasks CUAWRT505 Perform advanced writing tasks CUAWRT506 Develop nonfiction works for publication Elective units BSBCRT402 Collaborate in a creative process BSBCRT403 Explore the history and social impact of creativity BSBDES402 Interpret and respond to a design brief BSBITU404 Produce complex desktop published documents BSBSMB403 Market the small business BSBWRT401 Write complex documents BSBWRT501 Write persuasive copy If you require RPL Kits with comprehensive benchmarking
facilitate and review all aspects of case management CHCDIS009 Facilitate ongoing skills development using a person-centred approach CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues CHCMHS006 Facilitate the recovery process with the person
windows and frames CPCCJS3003 Assemble and install stairs CPCCCA3001 Carry out general demolition of minor building structures CPCCCA3003 Install flooring systems CPCCCA3004 Construct and erect wall frames CPCCCA3006 Erect roof trusses CPCCCA3011 Refurbish timber sashes to window frames CPCCCA3014 Construct and install bulkheads If you require RPL Kits with comprehensive benchmarking
Vocational Placement Kit-AHCPMG301 Control weeds CPP Core units BSBCUE203 Conduct customerA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.