Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations If you require RPL Kits with comprehensive benchmarking
select and induct staff SITHIND001 Use hygienic practices for hospitality service SITHKOP007 Design and cost menus If you require RPL Kits with comprehensive benchmarking
Units of competency CHCSOH024 Support sustainable tenancies CHCSOH013 Work with people experiencing or at risk of homelessness CHCMHS001 Work with people with mental health issues CHCSOH021 Work with clients within the social housing system CHCSOH014 Manage and maintain tenancy agreements and services If you require RPL Kits with comprehensive benchmarking
Units of competency CHCCCS022 Facilitate independent travel * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency CHCDIS004 Communicate using augmentative and alternative communication strategies CHCDIS005 Develop and provide person-centred service responses CHCDIS010 Provide person-centred services to people with disability with complex needs HLTHPS007 Administer and monitor medications * We can develop additional elective units that are not listed on request (Please contact us for further information)
Assessment Kit-AMPA3072 Perform carcase Meat Hygiene Assessment Diploma Units of competency BSBOPS404 ImplementOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of