Vocational Placement Kit-RIICWD533E Prepare detailed design of civil concrete structures Training and Assessment Strategy Units of competency SITXCCS007 Enhance

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict If you require RPL Kits with comprehensive benchmarking

All CAQA LLND Kits undergo industry validation

Core units BSBINS301 Develop and use information literacy skills BSBOPS304 Deliver and monitor a service to customers BSBTEC201 Use business software applications BSBWHS311 Assist with maintaining workplace safety BSBXTW301 Work in a team CUAIND202 Develop and apply knowledge of information and cultural services organisations Elective units BSBINS203 Assist with circulation services BSBINS306 Provide multimedia support BSBINS307 Retrieve information from records BSBOPS305 Process customer complaints BSBOPS306 Record stakeholder interactions BSBXCM301 Engage in workplace communication If you require RPL Kits with comprehensive benchmarking

trim and accessories and recommend repair procedures AURVTN005 Remove and replace adhesive attached components on vehicles AURVTN017 Repair vehicle thermoplastic body panels and components AURVTN132 Inspect vehicle damage and determine repair procedures AURVTN135 Apply original equipment manufacturer repair procedures during vehicle repairs If you require RPL Kits with comprehensive benchmarking

Units of competency AHCPCM204 Recognise plants AHCECR203 Perform basic ecological restoration works AHCFAU202 Recognise fauna * We can develop additional elective units that are not listed on request (Please contact us for further information)

Vocational Placement Kit-RIICWD533E Prepare detailed design of civil concrete structures Training and Assessment Strategy Units of competency SITXCCS007 EnhanceA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.