Learning and Assessment Kit-ICTICT211 Identify and use specific industry standard technologies 22477VIC aggressive or abusive customers SIRXPDK001

aggressive or abusive customers SIRXPDK001 Advise on products and services SITXFSA006 Participate in safe food handling practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

artificial surfaces SISOPLN004 Identify hazards

Units of competency PSPETH002 Uphold and support the values and principles of public service PSPPCY004 Support policy implementation PSPLEG002 Encourage compliance with legislation in the public sector PSPGEN029 Value diversity PSPGEN043 Apply government processes * We can develop additional elective units that are not listed on request (Please contact us for further information)

Group H RIIHAN211D Conduct basic scaffolding operations Group H RIIHAN307E Operate a vehicle loading crane Group H RIIBLA202F Support underground shotfiring operations Group I RIICOM301E Communicate information (c) Group I RIIWHS301E Conduct safety and health investigations Group I If you require RPL Kits with comprehensive benchmarking

Units of competency CHCCCS022 Facilitate independent travel * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-ICTICT211 Identify and use specific industry standard technologies 22477VIC aggressive or abusive customers SIRXPDK001Our learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to