SCORM Compliant Package-CPCCSP3003 Apply trowelled texture coat finishes Training and Assessment Strategy Core units FNSCRD401 Assess credit

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account If you require RPL Kits with comprehensive benchmarking

analyse and present workplace data and information If you require RPL Kits with comprehensive benchmarking

Units of competency FNSACC512 Prepare tax documentation for individuals FNSACC603 Implement tax plans and evaluate tax obligations If you require RPL Kits with comprehensive benchmarking

Units of competency AHCMOM304 Operate machinery and equipment AHCWHS301 Contribute to work health and safety processes AHCMOM302 Perform machinery maintenance TLILIC0003 Licence to operate a forklift truck If you require RPL Kits with comprehensive benchmarking

Units of competency FWPCOT4208 Implement workplace sustainability practices TLIE4006 Collect

SCORM Compliant Package-CPCCSP3003 Apply trowelled texture coat finishes Training and Assessment Strategy Core units FNSCRD401 Assess credit* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.