Unit Knowledge Guide-BSBPMG412 Apply project cost management techniques Advanced Diploma Units of competency BSBTEC202 Use

Units of competency BSBTEC202 Use digital technologies to communicate in a work environment BSBDAT201 Collect and record data SIRXCEG002 Assist with customer difficulties SIRXPDK001 Advise on products and services If you require RPL Kits with comprehensive benchmarking

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict If you require RPL Kits with comprehensive benchmarking

configure and secure a small office or home office network ICTNWK422 Install and manage servers ICTNWK424 Install and operate small enterprise branch networks * We can develop additional elective units that are not listed on request (Please contact us for further information)

This is to ensure each component of the learning resources demonstrate relevance and currency in the industry and meet training package and regulatory compliance requirements

Units of competency AHCBUS514 Negotiate and monitor contracts BSBESB407 Manage finances for new business ventures AHCBUS511 Manage enterprise staff requirements AHCWHS502 Manage work health and safety processes * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-BSBPMG412 Apply project cost management techniques Advanced Diploma Units of competency BSBTEC202 UseOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner