Learner Guide-SITHFAB019 Plan and monitor espresso coffee service SIT ethics and privacy policies in

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS432 Identify and resolve client ICT problems Elective units ICTICT445 Connect and configure devices and hardware components ICTSAS436 Evaluate ICT system status ICTSAS438 Implement maintenance procedures ICTSAS441 Support ICT system software ICTSAS442 Provide first-level remote help desk support ICTSAS443 Support operating system users and troubleshoot applications ICTWEB434 Transfer content to websites Group G ICTNWK420 Install and configure virtual machines Group D ICTNWK421 Install

Units of competency BSBHRM513 Manage workforce planning CHCECD001 Analyse and apply information that supports employment and career development * We can develop additional elective units that are not listed on request (Please contact us for further information)

plant and equipment CPCCST3001 Dress and mould stone CPCCST3002 Shape solid stone CPCCST3003 Split stone manually CPCCST3004 Dress stone manually CPCCST3006 Machine stone CPCCST3010 Set out and cut letters in stone CPCCST3022 Carry out profile work CPCCWHS2001 Apply WHS requirements

Core units BSBWHS211 Contribute to the health and safety of self and others CUAACD311 Produce drawings to communicate ideas CUAPPR311 Produce creative work CUARES301 Apply knowledge of history and theory to own arts practice Elective units BSBCRT201 Develop and apply thinking and problem solving skills BSBCRT411 Apply critical thinking to work practices CUADES301 Explore the use of colour CUADES302 Explore and apply the creative design process to 2D forms BSBOPS301 Maintain business resources BSBTWK301 Use inclusive work practices BSBFIN302 Maintain financial records BSBSTR401 Promote innovation in team environments If you require RPL Kits with comprehensive benchmarking

Units of competency BSBSTR503 Develop organisational policy BSBOPS501 Manage business resources BSBOPS504 Manage business risk BSBOPS601 Develop and implement business plans BSBFIN501 Manage budgets and financial plans * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-SITHFAB019 Plan and monitor espresso coffee service SIT ethics and privacy policies inOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce