Learning and Assessment Kit-ICTSS00107 Introductory Help Desk Skill Set RTO Policies and Procedures Core units AHCBUS511 Manage enterprise

Core units AHCBUS511 Manage enterprise staff requirements AHCPCM507 Diagnose plant health problems AHCPHT511 Develop a horticultural production plan AHCWHS502 Manage work health and safety processes AHCWRK512 Plan

Units of competency AHCWRK306 Comply with industry quality assurance requirements FDFFS1001A Follow work procedures to maintain food safety AHCLSK307 Euthanase livestock AHCWHS301 Contribute to work health and safety processes AHCWRK205 Participate in workplace communications AHCLSK301 Administer medication to livestock AHCWRK204 Work effectively in the industry AHCLSK331 Comply with industry animal welfare requirements AHCPLY307 Implement and monitor biosecurity measures in poultry production If you require RPL Kits with comprehensive benchmarking

Units of competency AURTTL003 Install CNG fuel systems AURTTL001 Inspect and service CNG fuel systems AURTTL002 Diagnose and repair CNG fuel systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBLDR403 Lead team effectiveness HLTWHS003 Maintain work health and safety SIRCCPM001 Assist in managing Pharmacy Medicines and Pharmacist Only Medicines Electives HLTAAP001 Recognise healthy body systems BSBCUS401 Coordinate implementation of customer service strategies SIRXCEG003 Build customer relationships and loyalty SIRXCEG008 Manage disrespectful

Units of competency HLTAHA006 Assist with basic foot hygiene HLTAHA008 Assist with podiatry assessment and exercise HLTAHA007 Assist with podiatric procedures If you require RPL Kits with comprehensive benchmarking

Learning and Assessment Kit-ICTSS00107 Introductory Help Desk Skill Set RTO Policies and Procedures Core units AHCBUS511 Manage enterpriseOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to