Vocational Placement Kit-ICTPRG532 Apply advanced object-oriented language skills RTO Policies and Procedures Core units BSBCRT401 Articulate

Core units BSBCRT401 Articulate

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

Core units BSBAUD515 Evaluate and review compliance BSBAUD601 Establish and manage compliance management systems BSBOPS504 Manage business risk FNSORG512 Develop

appliances

Units of competency AURRTR006 Diagnose and repair marine electrical systems AURRTE008 Install marine engines

Vocational Placement Kit-ICTPRG532 Apply advanced object-oriented language skills RTO Policies and Procedures Core units BSBCRT401 ArticulateA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.