Unit Knowledge Guide-FBPOPR3019 Operate and monitor interrelated processes in a production or packaging system PUA spirits and liqueurs SITHFAB002 Provide

spirits and liqueurs SITHFAB002 Provide responsible service of alcohol * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCSOH013 Work with people experiencing or at risk of homelessness CHCSOH021 Work with clients within the social housing system CHCCCS004 Assess co-existing needs * We can develop additional elective units that are not listed on request (Please contact us for further information)

Our session plan supports trainers to deliver effective

Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

implement and review quality framework BSBMGT608 Manage innovation and continuous improvement CHCLEG003 Manage legal and ethical compliance If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-FBPOPR3019 Operate and monitor interrelated processes in a production or packaging system PUA spirits and liqueurs SITHFAB002 ProvideOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner