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Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict If you require RPL Kits with comprehensive benchmarking
Units of competency ICTCLD301 Evaluate characteristics of cloud computing solutions and services ICTICT443 Work collaboratively in the ICT industry BSBXCS303 Securely manage personally identifiable information and workplace information ICTPRG302 Apply introductory programming techniques * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency MSMTMVER501 Verify complex measuring instruments MSMTMREF301 Use and maintain reference standards If you require RPL Kits with comprehensive benchmarking
Editable Files - Provided in Microsoft Word for easy RTO customisation
Core units BSBCRT512 Originate and develop concepts BSBXCS402 Promote workplace cyber security awareness and best practices BSBXTW401 Lead and facilitate a team ICTICT517 Match ICT needs with the strategic direction of the organisation ICTICT532 Apply IP
SCORM Compliant Package-AUMAMA002 Work effectively in teams AHC Units of competency SITXCCS007 Enhance* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.