Unit Knowledge Guide-CHCECE053 Respond to problems and complaints about the service 22477VIC containing:

containing:

Units of competency FNSFLT503 Promote basic financial literacy skills FNSFLT501 Assist customers to budget and manage own finances FNSFLT502 Facilitate customer awareness of the Australian financial system and markets * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBTWK501 Lead diversity and inclusion BSBLDR521 Lead the development of diverse workforces BSBHRM615 Contribute to the development of diversity and inclusion strategies If you require RPL Kits with comprehensive benchmarking

policies and procedures in the construction industry Elective units CPCCCM2012 Work safely at heights CPCCCM3001 Operate elevated work platforms up to 11 metres CPCCCM3002 Operate a truck-mounted loading crane CPCCLDG3001 Licence to perform dogging If you require RPL Kits with comprehensive benchmarking

Units of competency FWPCOR2205 Follow WHS policies and procedures FWPCOR2203 Follow environmental care procedures HLTAID003 Provide first aid FWPHAR3226 Operate feller buncher If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-CHCECE053 Respond to problems and complaints about the service 22477VIC containing:Our unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner