Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems If you require RPL Kits with comprehensive benchmarking
Units of competency HLTREF001 Develop reflexology practice HLTREF002 Provide reflexology for relaxation * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency BSBXCS403 Contribute to cyber security threat assessments BSBXCS404 Contribute to cyber security risk management If you require RPL Kits with comprehensive benchmarking
Units of competency BSBINS501 Implement information and knowledge management systems BSBINS514 Contribute to records retention and disposal schedule BSBINS513 Contribute to records management framework BSBINS504 Maintain digital repositories BSBINS601 Manage knowledge and information BSBINS512 Monitor business records systems * We can develop additional elective units that are not listed on request (Please contact us for further information)
replace and assemble engineering components MSMENV272 Participate in environmentally sustainable work practices Elective units MEM18014 Manufacture press tools and gauges MEM06003 Carry out heat treatment MEM06004 Select heat treatment processes and test finished product MEM05012 Perform routine manual metal arc welding MEM05041 Weld using flame powder spraying If you require RPL Kits with comprehensive benchmarking
PowerPoint-MEM12001 Use comparison and basic measuring devices CPP Core units MSMENV272 Participate inOur PowerPoint presentations support trainers to deliver effective, engaging and compliant classroom or webinar delivery of a qualification or unit. PowerPoint presentation The PowerPoint presentation supports the trainer teacher in creating an interactive learning environment. We provide all documents to you in Microsoft Office format, so you can easily customise them as required. You are free to rebrand and reproduce these within your registered